Delivery

NOTICE FOR OVERSEAS CUSTOMERS

WE NO LONGER DELIVER TO IRELAND OR SPAIN, MAINLAND OR ISLANDS DUE TO ISSUES WITH CUSTOMS.

If you are purchasing from ourselves from overseas, there is a strong chance you will be charged import VAT and local duties. It is your responsibility, as the customer to pay these costs. If you refuse delivery and the items are returned to ourselves; these costs will be deducted from your refund.

For our EU customers, it is your responsibility to check products at the point of ordering for E171; our website lists ingredients, and if there is anything you are unsure of, you can always email is info@theshirebakery.com for help.

Delivery Information

How much is delivery?

UK Standard Delivery Please note we now use a door to door tracking service, to ensure you can see at any point where your order is. This is Royal Mail 48, and whilst it should be with you within two working days of being despatched, it can take up to five working days to arrive (longer in exceptional circumstances and at busy times of the year, ie: Christmas). Please allow for this.

Cake Toppers (under 10 packs): £1.50

Up to £75 – £3.95

£75 and over – Free

EXPRESS DELIVERY: £5.95 via Royal Mail however on some occasions we may use other couriers. This is our priority posting, and is sent out Royal Mail Tracked 24. If you select Express Delivery we will process and post your order in most cases on the same working day (if placed before 11am Mon-Fri). This should be delivered the next day but in some instances this can take longer.

Weight	EUR	ROW
up to 250g	£10.50	£15
251-500g	£11.50	£20
501-750g	£12.50	£22
751-1000g	£13.50	£26
1001-1250g	£14	£28
1251-1500g	£14.75	£30
1501-1750g	£16	£31.50
1751-2000g	£17.50	£34

If your parcel weighs more than 2kgs, you will automatically be charged for the 1751-2000g charge, and we will use a courier to get your parcel to you, however there may be an additional charge. Worldwide postage is a full tracked door to door service, please note we make no profit from P&P charges.

We aim to dispatch your order within 2 to 3 working days. Post usually arrives within 3 working days, however this may be longer, especially in bad weather, during holidays, etc. If you are outside the UK, the delivery times will be longer. PLEASE NOTE THAT SINCE MARCH, DUE TO THE GLOBAL PANDEMIC THE ROYAL MAIL ARE FACING DELAYS FOR MANY REASONS, AND WE HAVE TO ALLOW EXTRA TIME FOR ORDERS.

All items leave from our warehouse, address: Unit 33, North Tyne Industrial Estate, Benton, Newcastle upon Tyne, NE12 9SZ

EU Deliveries and Products Containing E171

Food products containing E171 will no longer be allowed to be imported into the European Union from January 2022.

Whilst our suppliers have been proactively trying to find an alternative, a number of our products still contain E171 and will likely continue to do so for the foreseeable future.